Returns & Refunds
Last updated August 3, 2026
Testing copy here
Limited time savings
Limited time savings
Limited time savings
Limited time savings
Save more when you bundle together
Limited time savings
Save more when you bundle together
Limited time savings
Last updated August 3, 2026
Testing copy here
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Free Shipping — Orders over $75 ship free within the contiguous US.
Standard Shipping — 3–5 business days for $9.99.
Express Shipping — 1–2 business days for $19.99.
International Shipping — We ship to 40+ countries. Rates vary by destination.
Order Tracking — You'll receive a shipping confirmation email with tracking once your order ships.
2-Year Warranty — Every Nanoleaf product is backed by a 2-year limited warranty covering manufacturing defects.
60-Day Returns — Return any product within 60 days of delivery for a full refund. Items must be in original packaging.
No hub required. Nanoleaf products connect directly to your Wi-Fi network using the Nanoleaf App. Products with Thread built in can also act as Thread border routers for other smart home devices.
It depends on the product line. Shapes supports up to 500 panels on a single layout. Lines can connect up to 18 light bars per controller. Check each product page for specific limits.
Yes. Nanoleaf panels integrate with Corsair iCUE and Razer Chroma for real-time screen mirroring and game-reactive lighting. The Desktop App enables Screen Mirror on both macOS and Windows.
Thread is a low-power mesh networking protocol for smart home devices. Most current Nanoleaf products include Thread border routers built in, which improves reliability and response times for your entire smart home.
Nanoleaf panels use removable mounting tape. Apply on clean, smooth surfaces. When removing, pull the tape tab slowly at a 45-degree angle. Avoid textured wallpaper or freshly painted surfaces (wait 30 days after painting).
Yes. The Nanoleaf App includes a built-in Rhythm module that reacts to ambient sound. You can also use the Desktop App's music visualizer for a more advanced, frequency-based sync.
Yes. Nanoleaf was one of the first companies to support Matter. Products with Thread support are Matter-compatible and can be controlled through any Matter-certified app or platform.
Firmware updates are delivered through the Nanoleaf App. When an update is available, you'll see a notification in the app. Updates install over Wi-Fi and typically take 2–10 minutes.
Yes. The Desktop App is free to download for macOS and Windows. It includes Screen Mirror, music visualizer, and advanced controls. Download it from nanoleaf.me/desktop-app.
Reach our team at support.nanoleaf.me. We typically respond within 24 hours on business days.
Monday–Friday, 9AM–9PM EST
Browse our knowledge base, setup guides, and troubleshooting articles.
Visit Help CenterPanels not pairing? Make sure Bluetooth is on and controller is in pairing mode.
Wi-Fi drops? Ensure your router supports 2.4 GHz.
Firmware stuck? Keep the app open — updates can take up to 10 minutes.